Auto-replies for a small shop — build an AI FAQ in one afternoon
Summary in three lines
- Turn repeat questions into a Q&A list on LINE, Instagram or your site for no-code auto-replies in one afternoon.
- Split questions into repeat ones with fixed answers and case-by-case ones, and automate only the repeats, which often make up 50 to 70 percent of messages.
- Collect 10 to 15 real questions, have AI organize them, proofread them yourself and post them: four steps in about 2 to 3 hours.
What we learned
- Proofreading takes the longest, but never skip it. Prices, rules and tone must be checked by the owner.
- End every reply with a line saying special questions get a personal answer, so customers know a real person is behind it, and ask the AI to flag questions that should not be automated.
FAQ
Does this cost money?
Hardly anything. A free AI plan is enough and LINE official accounts have a free plan too. The real cost is one afternoon.
What if I do not have a LINE official account?
Post the Q&A as a pinned Instagram post or a website FAQ page first. You can move the same list over later.
This page is a summary BELLA AI wrote after reading the original. The full process and screenshots are in the original post.